Since our formation in 1978 the team at Account(able) Accountants have striven to offer the best possible service for our many clients, We have constantly innovated and expanded out business while always maintaining personalized service of the highest standard.
Below is a small selection of testimonials from our valued customers, who have taken the time to contribute a few kind words, for which we are extremely grateful.
“I have worked with Russell on a continuous basis since 1995. Over this period, we have developed a great relationship which has been very professional, customised and always with the highest of integrity. Russell is well tuned to my needs, limitations and expectations and provides a tailored and flexible service that is reassuring, professional and has provided great results. I have found that Russell is very committed to providing a high value service and as such, I do not have any issues with recommending Russell’s abilities and that of his organisation to deliver and meet the needs of its clients.”
“Account(able) Accountants service all my financial needs, understanding both my business and personal goals. Freeing up my precious time they allow me to concentrate on my business without having to worry about my tax affairs. I find them very professional and knowledgeable. The staff are courteous, friendly and always willing to go that extra mile, whilst ease of access means I get prompt answers when I need them most. I can call on them at any time for advice, and if they don’t know, they make it a point to find out in a timely manner and get back to me. Account(able) Accountants are a strong business partner and I wouldn’t hesitate to recommend them, the personal touch I receive from their team sets them apart from other accounting firms.”
“We are not experts in financial and legislative matters and it is most important for us to deal with people who demonstrate reliability, professionalism and understanding of what they need to do to gain customer trust. Your company has a culture whereby your staff demonstrates all the above attributes and it must be a great place to work. Many companies today have no soul; two-way loyalty with staff is not a priority, it is obvious to us that you care for your staff. You must be proud and grateful that you have been able to pass on your people-focused values and skills to all your staff. A great deal of credit must be given to them for listening to you and customers, and thereby providing such brilliant service in a team-like manner.”
“Thank you accountable accountants for inviting me to the xero demonstration a few months ago. Since the change over from myob to xero my book keeping has certainly become more adaptable with fitting in with my family life.
Some of the things I really love about xero is accessing xero on my iPad whenever I need to. NO MORE FILING! Love that I can attach my documents directly to my invoice. Oh another favorite thing, has to be the direct bank feeds, I have never been so up to date with my bank reconciliations before, such a huge time saver.
Thanks again I certainly won’t be turning back now. Love it!!!.”
“We switched accounting firms because we needed more than just standard accounting services. For us it wasn’t just about year-end reports, FBT and Tax returns, etc. Brent Delahey has been actively helping us shape our business and achieve our goals for the past 9 years, and periodically meets with us and objectively reviews where we are at and where we are heading as a business. Sometimes we have formal meetings and other times it is just an informal chat to make sure we are on top of things. His input is always valuable. Account(able) Accountants also have the resources to provide expert advice on all areas of business and personal financial matters. One of the things that really stands out is that the firm (and its staff) are continually striving to find ways to improve themselves, which, over time, becomes infectious. On top of all that, they are a great bunch of people. We would thoroughly recommend Brent Delahey and Account(able) Accountants to anyone.”
“In the early 1990s, the responsibility for our taxation affairs was placed in the hands of an up-and-coming, young accountant by the name of Brent Delahey. At the time, I wondered if our business was in good hands. Twenty years later, I KNOW that our financial affairs could not have been in better hands. In the first year of the new millennium, 2000, Brent Delahey made the move to Smith & Gilbert and we made the move with him. A move we have NEVER regretted. Of course, they are now known as Accountable accountants but the service we have received has never changed. We have always been treated with respect and consideration. Any concerns we have had have been dealt with swiftly. Any time we have encountered problems with our business, they have always made time for us to talk over those problems and managed to come up with solutions, usually more than one solution. Accountable now do all our business bookkeeping, on a monthly basis. This has freed up so much time and reduced the stress at tax time. We will continue to be clients of Accountable for as long as they’ll have us..”